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What You Need to Know

Trova understand that by choosing Trova AI, Inc, you are placing some of your important data in our hands. We are only in business if you trust us, so your privacy means everything to us!

Key Privacy Highlights

We keep your name, email, and company so you can use our system. We place cookies on your browser to make our system faster. We may use your name and email to send you information about our system. We do not and will not sell Your Data, individually or in aggregated form. You may stop receiving information from us at any time. You may access your personal data at any time. You are responsible for maintaining the privacy of data you enter into our system. We keep your data very private on our cloud providers. At present, we use Amazon Web Services (AWS).

Trova AI, Inc is a U.S. company. We follow the laws of all the countries where we operate, and follow GDPR requirements. Trova's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy including the Limited Use requirements.

About This Privacy Policy

TThis Privacy Policy (the “Policy”) applies to the website https://www.gotrova.ai and various related services (collectively, the “Sites”, “Services”, “we”, “us”, or “our”) to you (“You”), the user (“User”). This Policy describes how we collect, use and disclose information, and what choices you have with respect to the information.

We understand that by choosing Trova AI, Inc, you are placing some of your important data in our hands. We are only in business if you trust us, so your privacy means everything to us!

Information We Collect and Receive

Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services and to enable you to enjoy and easily navigate our Services.

Account and Interaction Information

  • Registration and Contact Information: We collect Personally Identifiable Information when you sign up, such as your name, email address, mailing address, telephone number, and any other relevant information.
  • Technical, Usage and Location Information: We collect Non-identifying Information such as your referring URL, browser, operating system, cookie information, and Internet Service Provider.
  • Other Information: We receive additional information when you participate in focus groups, contests, activities, events, or communicate with Trova AI, Inc.

Information Related to Our Service

In order to perform the Services, we ask for visibility into your applications, but you can revoke our access to your applications (“Your Data”) at any time. Your Data may include, without limitation, personal information such as names, email addresses and phone numbers, and other properties which information may be input into the Services by you.

Cookies & Tracking

We use cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our Site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the Site. We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive, but this may limit your ability to use the Services.

How We Use the Information We Collect

We use the information we collect to deliver exceptional strategic AI development partnerships:

  • Service Delivery: To provide, update, maintain, improve and protect our Services, including preventing service errors and security issues and analyzing and monitoring usage, trends and other activities.
  • Support: To respond to your support requests, comments and questions.
  • Security: To control unauthorized use or abuse of the Services.
  • Communication: To communicate directly with you, including newsletters, promotions and product updates. You may, at any time, request to opt-out of receiving future emails or notifications from us, by contacting us.

How We Share and Disclose Information

Our Commitment

We do not and will not sell Your Data, individually or in aggregated form. We may share information only in limited circumstances:

  • Account Display: We will display your Account information on your profile page as per your preferences.
  • Third-Party Applications: We may share data with third-party applications as directed by you. Please remember that we are not responsible for the privacy practices of such third parties so you should make sure you trust the application and that it has a privacy policy acceptable to you.
  • Trusted Service Providers: We work with trusted partners who assist in delivering the Services under strict privacy agreements.
  • Business Changes: In case of ownership changes, we may transfer your information to the new owner so that the Services can continue to operate. In such case, your information would remain subject to this Privacy Policy.

Other Access to Your Information

We restrict access to any data and content you transmit to Trova AI, Inc or is otherwise made available via the Services to Trova AI, Inc employees, payment processors, contractors and agents who need to know that information in order to perform the Services. All individuals are subject to strict contractual confidentiality obligations.

Security and Information Protection

We take security seriously and use commercially reasonable and industry-standard physical, managerial, and technical safeguards to protect your information. Learn more about our practices at https://gotrova.ai/security.

Your Controls and Choices

  • Opt-Outs:
    You can choose whether your personal information is disclosed to third parties by contacting us at info@gotrova.ai. f you decide to opt-out, we may not be able to provide certain features of the Services to you.
  • Communication Preferences:
    You can unsubscribe from commercial emails at any time by following instructions in the email or contacting us at info@gotrova.ai. Please allow up to ten business days for processing.
  • Blocking Cookies: You can remove or block cookies through your browser settings, though this may limit functionality of our Services.
  • Data Access: You may access and update your personal information by contacting us directly.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or through a prominent notice on our Services.

Policy Updates

We will always post the new effective date at the top of this policy. For significant changes that affect your rights, we provide at least 30 days advance notice to give you time to review the updates.

International Transfer of Data

As a U.S.-based company, we may transfer your personal information across international borders. We implement appropriate safeguards to protect your data wherever it is processed.

Privacy Shield Compliance

We self-certified under the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield frameworks to ensure compliant data transfers from the European Union and Switzerland to the United States.

International Standards

We follow applicable data protection laws including GDPR requirements and maintain enterprise-grade privacy standards across all jurisdictions where we operate.

Contact Information

If you have questions or need to contact us about these Terms or the Site, please email us at info@gotrova.ai.

Trova AI Subprocessors

We work with carefully vetted third-party service providers to deliver our Services. All subprocessors are required to maintain privacy and security standards that meet or exceed our own requirements.

Cloud Infrastructure

  • Amazon Web Services, Inc: Primary cloud service provider with enterprise-grade security and compliance certifications
  • Google, Inc: Additional cloud services and API integrations with strict data handling requirements

Database & Monitoring

  • MongoDB, Inc: Database hosting with encryption at rest and in transit
  • Atlassian: Infrastructure monitoring and development tools with SOC 2 compliance

Subprocessor Standards

Before engaging any third-party subprocessor, we conduct thorough due diligence evaluating their privacy, security, and confidentiality practices. All subprocessors execute agreements implementing applicable data protection obligations.